Retail Team Member - Chelmsford
Location: Chelmsford
Hours: 16 Hours Per Week
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! Our shops play active roles in the communities they serve, thanks to the warmth, knowledge, and care of our Retail Team. We are looking for remarkable people to host customers in the shop, just like they would at home.
The Role
1. Offer exceptional service, prioritizing the customer above all else.
2. Use your knowledge to help customers plan menus or advise on catering for occasions. Discuss upcoming offers, products, and promotions.
3. Keep the shop immaculate, clean, and spotless; ensure stock is replenished and rotated; keep freezers full.
4. Operate the till efficiently and accurately.
5. Understand shop paperwork, legal checks, and their purposes.
6. Open and close the shop, and handle cashing up.
7. Check in deliveries, assist with stock taking, and place orders as needed.
8. Maintain a smart appearance with apron and name badge at all times.
Good to Have
If you're a foodie, that's great! We will train you to know our products, how and where they are made, and which dishes suit various occasions. Experience is not necessary, but previous retail or customer-facing experience would be a bonus.
If you tick most of these boxes but not all—don’t stress. We value potential.
Excellent Benefits include
* Paid breaks
* Paid leave on your birthdays, moving house, becoming a grandparent, or your child's first day at school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Being part of a B-Corp-certified business that values sustainability, people, and community
And many more.
What Cook is About
We’re a proudly independent, family-owned B Corp that cares deeply about our food, our people, and doing the right thing—even when it’s not the easy choice.
Our vision is to create a place where everyone feels welcome and belongs. We believe in collaboration and celebrating different roles, abilities, and personalities. If you want to grow with COOK, please apply.
£12.30 during the engagement period.
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