We are looking for an Unfinished Basket Sales Advisor to join our busy and expanding team.
Are customers having issues checking out? Provide assistance. Are they unsure if they can get the product cheaper? Provide assurance. The Unfinished Basket Sales Advisor closes the sale by offering genuine advice and knowledge, earning a nice commission for doing so.
Alongside a fair salary, you will earn commission based on your sales conversions. The sky is the limit with this, and our Sales team earns a comfortable wage each month that we are all proud of.
You will receive training on our products, and we will also provide ongoing sales support training to help you progress to the top of your game. Our training is designed to maximize your confidence, increase your abilities, and help you be happy with your achievements every day.
The sales department has a great sense of fun and loves to celebrate success. The focus is on hitting goals, and we celebrate those goals when they are achieved. We have experienced, supportive, and friendly team members on hand to help you learn, and in time, you will grow into a more senior employee. We invest in our people, and as the team grows, more career opportunities become available each year.
This role is based on site at our Crewe Office.
About the RoleMain Duties and Responsibilities:
Outbound sales calling
Promotion of own brand products
Meet and exceed individual targets
Advise on customer queries and recommend suitable products
Build relationships with customers
Accurately maintain the database
Benefits
Competitive salary with annual salary reviews
30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
One day birthday leave each year
Death in service insurance at 3 x annual salary
Pension
Simply Health Plan
Generous long service cash rewards from 5 years of service
Cycle to work scheme
Discounted Gym Memberships
Staff discount on products
Staff referral scheme with cash rewards
GP access and mental health counselling support
Yearly flu vaccinations
Specsavers vision/ eye care
Free parking with easy access to rail and bus routes
Fun and exciting social and team building events
Casual dress
Requirements
Skills Required:
Experience of one year or more in an outbound telesales role
Naturally positive communicator, a real people person!
Problem solver with a helpful nature
Able to multitask
Confident and enthusiastic with a friendly disposition
Team player
Positive ‘can-do’ attitude
Attention to detail and high levels of accuracy
Competent with Excel
IT literate
Ability to actively listen, influence, and negotiate with customers