Job Description
We are seeking a Head of Insights to lead, develop and scale our Insights function. This role is responsible for setting the direction, standards and operating model for how insight is generated, communicated and delivered to customers.
You will lead a small but growing team of analysts, acting as a player–coach initially, but with a clear focus on insight quality, customer value, automation, scalability, and developing people and capability.
Responsibilities
Leadership & function development
1. Own and evolve the Insights vision, strategy and roadmap
2. Define and embed best practice standards for insight quality, storytelling and presentation
3. Build, mentor and manage a high-performing Insights team
4. Establish ways of working, prioritisation frameworks and QA processes
5. Support recruitment and onboarding of future Insights hires
Insight strategy & quality
6. Set direction on which insights matter most to customers
7. Review and challenge insight outputs for clarity and impact
8. Drive automation and repeatable insight products
9. Identify opportunities to expand insight coverage
10. Work with Engineering and Product on insight-led development
Customer & commercial leadership
11. Act as a senior Insights representative with key customers
12. Lead or support high-impact customer presentations
13. Ensure insights clearly demonstrate value
14. Identify insight-led commercial opportunities
Qualifications
We would expect strong candidates to have the following:
15. Senior experience in Insights / Analytics leadership
16. Proven people management capability
17. Strong insight storytelling and decision-support skills
18. Experience with large, complex datasets
19. Excellent stakeholder communication
Desirable:
20. Experience of working in procurement and/or the NHS
Your personal qualities
21. Curious and proactive
22. High level of self-motivation and resilience
23. Able to work independently and or with remote/distributed teams
24. Able to comfortably deal with pressure and ambiguity
25. Flexible and happy to turn your hand to anything
26. Always willing to learn and to try out new ways of working or thinking from others
27. Thrive on working at pace and you value and deliver, high-quality work
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
28. Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
29. 25 days paid holiday with the option to buy/sell (FTE)
30. 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
31. A Group Pension Plan with fantastic employer contributions up to a maximum of
32. A selection of flexible benefits to suit your individual needs
33. All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.