QA Manager - Hitchin Up to £45,000 11% Pension Scheme 33 Days Holiday Are you ready to take the lead in quality assurance at a fast-paced, innovative food production site? This is your chance to step into a pivotal role where your expertise will shape the future of food safety and quality standards. Why This Role? Join a thriving business that's making waves in the food industry. With a global footprint and a strong growth trajectory, this company is constantly evolving-acquiring new businesses, expanding its reach, and investing in cutting-edge ingredient solutions. From concept to creation, they're passionate about delivering delicious, nutritious, and sustainable food products that meet the highest standards. What You'll Be Doing: Lead & Develop the Quality Management System (QMS) Own Audits - internal, external, customer and certification (including BRC) Drive Improvements through non-conformance reporting and incident investigations Coach & Inspire a team of 10 across QA and Lab functions Be the Expert - confidently run BRC audits and manage customer complaint processes What You'll Bring: Proven experience in Food Quality Management, Quality Assurance or Technical Management Strong background in B2B complaint handling Hands-on experience with non-conformance reporting Confident in BRC auditing (solo capability required) Demonstrated leadership in a quality or lab environment HACCP Level 2 ...