Who We Are At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130 bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/ What We Offer Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry. About The Team You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. 1. Responsible for the overall planning and implementation of after-sales and maintenance services for European civilian robots (including the UK, France, Germany, the Netherlands, and other European countries), building an overseas after-sales and maintenance operation system from scratch. 2. Plan, design, and advance the construction of overseas maintenance centers, including compliant layout design, equipment configuration plans, as well as the formulation and implementation of procurement lists for maintenance tools, testing equipment, and spare parts. 3. Define and launch a complete range of service products, including repair, warranty services, after-sales debugging, on-site installation, remote technical support, and product upgrades/refurbishments. 4. Develop, standardize, and continuously optimize maintenance SOPs, covering key aspects such as fault diagnosis, disassembly, testing, calibration, safety checks, and quality acceptance. Based on the mechanical and electronic principles of robots, build and maintain a fault diagnosis tree and troubleshooting guide, and continuously iterate and update based on actual maintenance data. 5. Establish and manage the spare parts strategy system, including BOM definition, safety stock setting, replenishment rules, and reverse logistics management of faulty parts. Coordinate with internal cross-departmental teams (logistics, legal/compliance, customer service, product, finance, etc.) and external partners (OEM manufacturers, third-party logistics, service providers, etc.) to ensure smooth and efficient after-sales and maintenance operations At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.