Overview
What you will be doing as an Assistant Centre Manager:
Responsibilities
* Leading and training the team to provide excellent customer service
* Ensuring the team is effective and productive
* Working with the team, peers, and store manager to improve the business
* Maximising profit and turnover
* Assist the store's manager with costs, margins and cash collection
* Planning to deliver KPIs and empowering the team to deliver
* Planning key merchandising activity in a timely manner and ensuring stock management routines are in place
* Building relationships with customers and local traders
* Proactive interactions with customers
* Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures
* To carry out administration duties as required within the store
* To undertake any additional duties (within reason) for the efficient running of the Store
Qualifications
* Experience within the retail sector with a minimum of 2 years' supervisory experience
* Passionate about improving performance and sales, and delivering a high standard of customer service
* Able to build positive and effective professional relationships
* Experience within a fast-fit car centre or a recognised vehicle franchise dealership
* Strong mechanical knowledge with hands-on experience using hand tools and power tools
* Mechanic experience
Benefits
* Uncapped monthly bonus structure
* Generous employee discounts on all HiQ Group services
* Training courses for EV & Hybrid, MOT Testing License, and REACT Training
* Company Sick Pay
* Refer a friend scheme
* 30 days holiday inclusive of bank holidays
* Ad hoc incentives and industry related days out
* Reward Gateway (Massive discounts on groceries, high street retailers and many more)
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