Call Center Agent Location: Theale, Berkshire Hours: Monday - Friday 9am - 5pm Working Arrangement: Office Based Are you looking for a role where you can showcase your communication skills and be part of a supportive team? We're currently recruiting for Call Center Agents to join a well-established company based in Theale. About the Role: As a Call Center Agent, you'll be the first point of contact for customers, handling inbound and outbound calls, resolving queries, and ensuring every interaction is a positive experience. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and thrives on delivering excellent customer service. What We're Looking For: Previous experience in a call center or customer service role Strong communication skills and a professional telephone manner Ability to work well under pressure and meet targets Good IT skills and attention to detail What's in it for You? Competitive salary Full training and ongoing support A friendly, collaborative office environment This is a fully office-based role in Theale, so you'll be part of a vibrant team every day. If you're ready to take the next step in your career, apply now and let's talk! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.