Clinical Operations Director
The closing date is 13 January 2026
About the Role
Are you an experienced leader with a passion for clinical transformation and operational excellence? We are seeking a dynamic Clinical and Operations Director to lead the development and delivery of the Target Operating Model (TOM) for a major capital project within the Norfolk and Waveney Healthcare system. This is a unique opportunity to shape the future of care across the Norfolk and Waveney University Hospitals Group (NWUHG), supporting the New Hospital Programme (NHP) at both Queen Elizabeth Hospital and James Paget University Hospital.
You will provide strategic leadership and assurance for a range of projects and co‑dependencies, ensuring our estate aligns with future clinical and professional needs and meets Hospital 2.0 standards. The role requires a strong background in NHS clinical transformation, excellent leadership skills, and the ability to work collaboratively with senior stakeholders, including clinical and operational staff, system partners, ICB, NHSE, and NHP.
Join us and help deliver a new era of healthcare for Norfolk and Waveney
Key Responsibilities
* Lead clinical and operational transformation across the programme, assuring delivery of an integrated TOM aligned to Hospital 2.0 strategic objectives.
* Manage programme and scheme resources across both sites through matrix management, ensuring alignment with group transformation and ICB objectives.
* Directly manage workstream leads for clinical transformation, operations, digital, and workforce, maintaining strong links with group functions.
* Engage and co‑design with a broad range of partners, stakeholders, and service users.
* Provide expert advice to executive and board forums.
* Oversee the development of the TOM for the New QEH and Future Paget, ensuring alignment with NHP guidance and group clinical strategy.
* Support business case development, ensuring requirements are met at group, NHP/NHSE, and local levels.
* Lead on investment objectives, critical success factors, and monitor progress.
* Plan and manage collaboration between clinical and operational teams to ensure seamless service integration in the new hospital model of care.
* Depute for the Programme Director as required.
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
What We Offer
The chance to play a pivotal role in shaping the future of healthcare across two major hospital sites. Opportunities for professional development and to work at the forefront of NHS transformation. A supportive, innovative, and collaborative working environment.
Person Specification
Qualifications
* A Master's degree or relevant certification and experience including management training or qualification.
Experience
* Experience in managing large‑scale transformation projects within the NHS involving clinical services.
Skills
* Proficient in project management methodologies, tools, and software.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact
James Paget University Hospitals NHS Foundation Trust
Address
Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston
Band
Band 9 (subject to evaluation)
Contract
Permanent
Reference number
177‑CORP‑7685351
Job locations
Queen Elizabeth Hospital, King’s Lynn & James Paget University Hospital, Gorleston
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