Ecotricity seeks a leader for its IT support function in Stroud, England, responsible for managing a team and ensuring quality IT support across key platforms like Salesforce and AWS. You'll own the team’s SLAs, manage incidents, and drive customer satisfaction.
The role includes coaching the team, engaging with stakeholders, and presenting performance metrics to senior management. Benefits include a healthcare plan, hybrid working, and 25 days holiday plus bank holidays.
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