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Development operations manager

Oxford
Permanent
Pembroke College
Operations manager
Posted: 2 February
Offer description

Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College's Development and fundraising activities.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award‑winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long‑term sustainability.

The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post‑holder will be responsible for the operational foundations that underpin the College's fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high‑quality data and robust processes.

The post‑holder will manage the College's alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted‑line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.

This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.


MAIN DUTIES

* Data and Database Management
* Prospect Research and Tracking
* Insights, Trends and Segmentation
* Gift Processing and Gift Acceptance

PLEASE send a covering letter with your CV, by midday, February 11th

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