Customer Service Administrator | Fast-Growth Design Brand | London
Slough, South East England, United Kingdom
Company: JR UK
Client / Employer: Harmonic Operations™ | Certified B Corp
Posted: 23.05.2026
Job Overview
Harmonic is seeking a Customer Service Administrator to support a high‑end interiors brand in London. You will work closely with Sales, Operations and Marketing teams, acting as the main point of contact for client queries and quotations.
Responsibilities
* Generating orders and quotations
* Managing the end-to-end order process, including providing details regarding dispatch and delivery.
* Meeting clients to discuss their brief and requirements.
* Working closely with the sales and production teams to ensure a positive customer journey.
* Greeting clients and running showroom tours.
* Responding to client queries.
Essential Requirements
* Previous admin experience.
* Experience communicating with suppliers and clients.
* Previous experience in retail, hospitality, fashion, interiors, stores, e‑commerce, logistics, merchandising, purchasing.
* Proactive and enthusiastic attitude.
* A genuine interest in furniture and design.
Preferred (Bonus)
* Current experience in a luxury design or furniture company.
* B2B/B2C exposure would be beneficial.
Benefits
Vitality Health Cover, Socials, Summer Trips, Training, Career Progression.
Location
Central London
Equal Opportunity Employer
At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds without regard to race, religion, gender expression, disability, or sexual orientation.
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