Deputy Department Manager
The closing date is 04 May 2026
South Tyneside and Sunderland NHS Foundation Trust
An exciting opportunity has become available to join our team on the Emergency Assessment Unit (EAU) at the Sunderland site. The EAU is a 40‑bed unit located within the Emergency Care footprint. The unit works closely with the Emergency Department, providing high‑quality care to patients presenting with a wide variety of medical conditions in an acute fast‑paced short‑stay environment.
We are looking for a highly motivated, enthusiastic deputy department manager who is passionate about delivering excellent patient care while supporting the team to maintain the high standards of the department.
Core responsibilities include:
* Co‑ordinating the flow of patients from the emergency department to the emergency assessment unit and into specialty wards, ensuring timely, safe and effective care.
* Supporting daily operations of the department, ensuring smooth running and continuity of service.
* Providing leadership and supervision to staff, including allocation of duties, supporting performance management and contributing to training and development.
* Maintaining service quality and safety, ensuring compliance with NHS policies, clinical governance and regulatory standards; contributing to audits and improvement initiatives.
* Promoting a positive patient experience by addressing concerns, supporting compassionate care and helping deliver service improvements.
* Contributing to performance monitoring, tracking KPIs, and supporting actions to address performance issues.
Key qualifications and requirements:
* Registered nurse.
* Excellent management and leadership skills.
* Experience at band 5 level in an acute care setting.
* Willingness to work flexibly in response to changing circumstances.
* Good understanding of the goals and strategic direction of emergency and urgent care.
* Good understanding of patient flow.
* Evidence of continuous professional development; degree level study or evidence of working toward.
* Degree in nursing studies or healthcare‑related subject, or evidence of currently working towards one (UK equivalent).
* Mentorship certificate, Practice Assessor training or demonstrable equivalent experience.
* Management and leadership training.
Person Specification
Experience
* Experience as a Band 5.
* Experience of leading a team.
* Evidence of innovation in practice.
* Experience of coordinating a team in caring for patients from admission to discharge.
* Expertise within the speciality.
* Experience of line management of staff.
Physical Skills
* Ability to assist patients to move as per Trust Moving and Handling Policy.
Skills & Knowledge
* Awareness of national health and social care policy.
* Knowledge of best practice in area of specialism.
* Thorough understanding of expanded roles/professional practice issues.
* Clinical teaching experience.
* Ability to provide and receive complex, sensitive or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required.
* Able to work without supervision.
* Competent in the use of IT packages.
* Evidence of competency in relation to nursing practices appropriate to the post.
* Understanding of budget and financial control systems.
Qualifications
* Degree in nursing studies or healthcare related subject or evidence of currently working towards this (UK equivalent).
* Mentorship certificate / Practice Assessor training or demonstrable equivalent experience.
* Management and leadership training.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
We welcome all applications irrespective of race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups.
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