Access North is on the lookout for a Senior Account Manager to join our team!
Are you an experienced Account Manager with a background in facilities management or working at heights? Access North, a well-established family-run business specialising in safety and accessing hard-to-reach places, is looking for a passionate team player to join us near Huddersfield.
About the Role
You’ll be managing both new and existing client relationships whilst working closely with our technical team to deliver projects on time and within budget. This hybrid role combines account management with business development, project management, and ensuring we meet our SLAs and KPIs.
What You’ll Do
* Nurture existing client relationships and develop new business opportunities
* Work alongside our technical team on project delivery and strategic planning
* Handle quoting, estimating, and job costing
* Manage projects ensuring on-time delivery, budget control, and accurate costing
* Deliver well-rounded projects whilst meeting SLAs and KPIs
* Foster a culture of trust, diligence, and collaboration
* “Jump in” whenever needed as part of our close-knit tea
What We Need
* 8+ yearsaccount management or client-facing experience
* Essential:Facilities management, working at heights, or construction background
* Strong people and management skills
* Exceptional communication and negotiation abilities
* Experience with Google Workspace, Salesforce (CRM), Asana, SafetyCulture, and Apple Macs
* Natural problem-solver who can work on their own initiative
* Must live within 45 minutes commuteof Huddersfield
* Tech-savvy with cloud-based tools and willing to adapt to new software
What We’re Looking For
Someone with integrity who thrives in a small, collaborative team environment. You’ll be:
* Detail-oriented and take immense pride in your work
* Organised and able to multitask effectively
* Accountable and able to work to deadlines under pressure
* A clear communicator who values punctuality and takes ownership
* Ready to step outside your comfort zone and embrace challenges
* Eager to grow, learn, and ask questions
* A critical thinker who can assess situations and solve problems creatively
* Maybe even someone with a love for the outdoors – rock climbing, hiking, or exploring!
* A workplace centered on safety, growth, and well-being
* A team that listens, supports, and collaborates
* Opportunities to make a real impact and grow your career
* A company that puts people and purpose first
* Be part of a friendly, fun, and growing team that values your development.
* Work in a creative and fast-paced environment where every day is different.
Apply now and start your journey with Access North!
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