We are looking to recruit an enthusiastic Team Leader within the Visitor Services Team of the Botanic Garden.
They will manage the daily on-site team of 5-8 Visitor Services Assistants and volunteers. The team are the Garden's first point of contact with the majority of our visitors and this post is key to ensuring that a warm welcome is consistently delivered and that excellent customer service is maintained.
They will be responsible for overseeing all daily visitor service operations, including responding to incidents, ensuring that all visitors to the garden have an enjoyable and safe visit and have a hands-on approach to leading the Visitor Services Team throughout the day.
Working pattern is 4 days per week, to include at least one Saturday or Sunday plus three variable days (including all Bank Holidays). Candidates must also be willing to work additional hours as needed during Garden-wide events such as Apple Day and Botanic Lights.
See Further Particulars for full details, including Person Specification.
Once an offer of employment has been accepted, the successful candidate will be required to undergo a health assessment.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.