Join to apply for the Customer Service Coordinator role at Johnson Controls
Join to apply for the Customer Service Coordinator role at Johnson Controls
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Customer Service Coordinator – Join Our Dynamic Team!
Are you a natural organizer with a passion for delivering top-tier customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we want you on our team!
What You’ll Do
As a Customer Service Coordinator, you’ll play a key role in ensuring our customers receive outstanding service. You will:
* Handling admin tasks and maintaining accurate records
* Coordinating communication with internal and external teams
* Supporting internal processes and contributing to team activities
* Promoting our brand and providing accurate product info
* Assisting with ad hoc tasks and suggesting process improvements
* Managing schedules, rescheduling work, and supporting service managers
* Using portals and tools to help meet team KPIs
What We Offer
We believe in rewarding talent and dedication. Here’s what you’ll enjoy:
* Competitive Salary – Rewarding your skills and contributions.
* Generous Holiday Allowance – 33 days of paid holiday per year (including bank holidays)
* Comprehensive Benefits Package – Including pension, life assurance, employee assistance program, referral schemes, employee discounts (high street brands), Cycle-to-Work scheme, and discounts on Johnson Controls security products.
* Extensive Training Opportunities – Benefit from ongoing product training and cross-training, with access to outstanding resources.
* Collaborative Team Environment – Work with a supportive and encouraging team that values your contributions.
* Career Development – Explore growth opportunities with clear career ladders to advance your career.
What We’re Looking For
We want passionate, detail-oriented problem solvers who thrive in a high-energy environment.
Essential Skills
Customer-first mindset and strong communication skills
Organised, adaptable, and calm under pressure
Tech-savvy and able to multitask
Able to manage workloads and meet KPIs
Preferred Skills
Experience in the security industry
Planning/scheduling experience or GANT-based tools
If you're ready to step into a role where you make a difference every day, apply now and become a valued part of our team!
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Industrial Machinery Manufacturing
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