Overview
Housing Action Management Ltd are pleased to announce the availability of a new full-time Utility Clerk position. We are seeking a highly organised and energetic individual to join our team. The Utility Clerk will be responsible for assisting with the daily operations within our busy Utility Department.
Roles and responsibilities include but are not limited to
* Answering phone calls from external and internal stakeholders in a professional and polite manner. This also includes being part of an after-hours phone rotation.
* Inputting data and accurately maintaining multiple Excel spreadsheets, as well as other Microsoft Office platforms.
* Managing and organising your own workload, which includes completing tasks that are time sensitive.
* Assisting with email responses and managing multiple inboxes.
* Processing payments and utility bills.
* Providing support to other team members as required.
* Calling and liaising with utility companies.
Requirements
* Excellent phone manner and communication skills.
* Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint).
* Effective written and verbal communication skills.
* Capability to prioritise tasks and efficient time management.
* Solid organisational skills with the capacity to handle multiple tasks and work
* Ability to maintain the confidentiality of sensitive information
Utility Clerk Personal Traits
* Organised
* Accurate
* Flexible
* Excellent customer service skills
We provide a competitive salary depending on experience and qualifications. This is a full-time role with standard office hours from 9:00am - 5:00pm Monday to Friday. Full on the job training will be provided via a manager. If you are a driven individual with aspirations to join a well-organized team, we would be delighted to receive your CV and covering letter for review.
Job Type: Full-time
Pay: £22,000.00-£25,000.00 per year
Benefits:
* On-site parking
Application question(s):
* Do you drive?
Language:
* English (preferred)
Location:
* Colchester CO1 2QW (preferred)
Work Location: In person
Application deadline: 02/09/2025
Reference ID: HAMUTI01