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Human services program supervisor-field

Gloucester
Commonwealth of Virginia
Supervisor
Posted: 28 April
Offer description

Job Duties

The Virginia Department of Health (VDH) is dedicated to protecting and promoting the health of Virginians. The VDH is made up of a statewide Central Office in Richmond and 33 local health districts. Three Rivers Health District serves the Northern Neck and Middle Peninsula region which includes the counties of: Richmond, Westmoreland, Northumberland, Lancaster, Essex, Middlesex, Mathews, Gloucester, King & Queen and King William.

This is a restricted position, which is solely grant funded. The availability of funding is reviewed annually. Continued employment is contingent on the continued availability of funds.

Duties consist of:
Program Management
• Oversees, supervises and manages work unit responsible for development of instructional programs; processes certifications, continuing education, course approvals, site accreditations and certification transfers
• Provides appropriate guidance/assistance in planning, implementation and modification of training programs
• Assures guidelines, policies and procedures for programs are current; follows administrative requirements
• Develops, prepares and administers budget for training unit within guidelines

Case Management
• Provides effective case management services, including but not limited to:
o Contacts patients newly diagnosed; offers care and medical case management, according to the standards and guidelines
o Motivates patients to attend medical appointments and remain adherent to medication regimen
o Through the use of motivational interviewing techniques, identifies barriers that prevent the patient from attending appointments
o Links clients to additional services to reduce the barriers identified
o Identifies intervention and prevention opportunities

Program Evaluation
• Maintains up-to-date knowledge of requirements and best practices
• Develops/implements quality assurance and improvement efforts
• Works with others; establishes protocols and procedures to meet/assure quality standards are met
• Ensures execution of training and developmental plans
• Assures patient records and information is handled according to regulations
• Provides technical and administrative advice, guidance and coordination
Essential
Performance Management
• Serves in a managerial/supervisory capacity to conduct performance management activities and ensure onboarding/offboarding and training for staff
• Establishes and reviews work assignments and priorities and implements performance improvement strategies and/or problem resolution for related issues, in conjunction with program management and Human Resource staff
• Ensures relevant training and workplace safety for staff
Essential
Data Analysis & Reporting
• Assures feedback and timely reports with recommendations; concerning essential guidelines, administrative requirements and national training curricula
• Uses data to inform health district and community; prepares and delivers reports detailing accomplishments, trends, prevention and intervention activities.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Considerable experience and knowledge of public health and communicable disease control principles and practices and public health data management and analysis
• Knowledge of policies and procedures related to records management, patient confidentiality and protected health information
• Knowledge of grant management and effective budgeting and resource allocation
• Effective oral and written communication and interpersonal skills
• Skilled in problem solving and conflict resolution for complex programmatic issues
• Experience providing leadership/supervision of professional and administrative staff
• Experience evaluating the effectiveness and efficiency of field activities and fostering positive relationships and partnerships with stakeholders

Additional Considerations

Public Health related administrative and managerial experience

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Carolyn Gibson

Phone: Please email inquiries

Email: ov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

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