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Job Title: Business Relationship Executive
Location: Home based in England
Working Hours: Full time, 36 hours per week
Contract Type: 6 months FTC
Salary: £31,494 per year
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation committed to making a positive difference for people everywhere. If so, we could be the organisation for you.
We are the Chartered Institute of Building (CIOB), the world’s largest and most influential professional body for construction management and leadership. By joining our team, you will contribute to shaping the future of the built environment and advancing professional standards across the sector.
About the Role
Are you passionate about fostering strong business relationships, driving strategic growth, and making a real impact in the corporate world? Do you excel in a fast‑paced, results‑oriented environment where collaboration and innovation shape success? If so, this dynamic opportunity is for you!
As our Business Relationship Executive, you will focus on managing and strengthening relationships with Expert Partners, overseeing the benefits and services offered through the company's membership, and supporting business development activities
Key Responsibilities include:
* Source and introduce new Expert Partners to enhance the company's membership offering
* Manage all aspects of Expert Partner relationships, including administration, updates, marketing activities, and assets
* Coordinate and deliver tailored Expert Partner and company member webinars, as well as manage bespoke regional networking activities and round‑table events.
* Proactively engage in B2B activities to promote CIOB membership and services.
* Support Business Development Managers by generating leads through phone and email campaigns
* Participate in the development and testing of new processes, systems, and technologies, offering insights from a client perspective to modernise member engagement.
* Be responsible for the Account Management of a selection of Chartered Companies.
About You
The ideal candidate will have/be:
* Strong business development and relationship management skills, ideally from a telesales or call centre environment.
* Ability to engage with partners and Company Members at all levels, establishing rapport, articulating value propositions, and gaining commitment.
* Organised, detail‑oriented, and able to manage competing priorities while working towards financial targets and deadlines.
* Excellent communication skills, both verbal and written, with the confidence to handle a wide variety of stakeholders.
* Familiarity with CRM systems and other web applications, and the ability to work effectively within a remote team.
* Flexibility and a ‘can‑do’ attitude, with a willingness to take on new challenges and expand skills.
Why Work for Us?
We offer not only the opportunity to make a real difference through your work but also a friendly, flexible, and supportive working environment. Here’s what you can expect:
* 25 days holiday (rising to 29 with service) plus bank holidays, a birthday day off, and Christmas closure.
* Private pension scheme with employer contributions and free pension advice.
* Private medical insurance (includes Online GP and Wellbeing Assistance) and a Health Cash Plan (includes dental and optical cashback).
* Enhanced family‑friendly policies and life assurance.
* Access to resources supporting wellbeing, including an Employee Assistance Programme and mental health first aiders.
* Development Opportunities: Learning and development tailored to your career growth.
* Inclusive Environment: We’re a disability‑committed and EDI‑focused employer, with values that celebrate diversity and inclusivity.
* Recognition: We hold a Gold Investors in People Award, reflecting our commitment to your development and wellbeing.
How to Apply
If you're ready to make a difference and contribute to the success of a globally recognised institution, apply today and be part of something bigger!
To apply for this role please submit a full CV and covering letter by email on hr@ciob.org.uk
Applications will be reviewed on a rolling basis, so we encourage you to apply as soon as possible.
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