Job summary
The General Surgery Department at Surrey & Sussex Healthcare NHS Trust (SaSH) is seeking a motivated and committed individual to join our healthcare team, delivering a high-quality, compassionate service to patients.
The post holder will work within a highly demanding and fast‑paced division, providing essential administrative support to the department. The role plays a key part in maintaining effective communication between clinicians, support staff and patients, ensuring that patient pathways are managed efficiently and that care is delivered within clinically appropriate timeframes.
The successful candidate will have experience working with computerised data systems and demonstrate the ability to remain calm and professional under pressure. They will possess excellent communication, interpersonal and organisational skills, alongside a polite and courteous manner. A proven ability to use initiative and prioritise workloads effectively to meet deadlines is essential. Experience in pathway management would be advantageous; however, full training will be provided.
Strong verbal and written communication skills, together with excellent interpersonal abilities, are vital, as the role involves managing complex patient pathways and liaising with a wide range of staff groups.
Main duties of the job
For further information, please refer to the attached job description and person specification, which outline the full range of duties and responsibilities associated with this role.
About us
We are a leading local employer with a diverse workforce of approximately 6,000 staff, committed to delivering high‑quality healthcare services to a growing population of around 780,000 people.
Our Trust provides both emergency and planned care across East Surrey, North‑East West Sussex and South Croydon, serving communities including Crawley, Horsham, Reigate and Redhill. Our main hospital, East Surrey Hospital in Redhill, delivers a comprehensive range of acute and specialist services and is the nearest trauma unit to Gatwick Airport. In addition, we provide outpatient, diagnostic and planned care services across several community sites, including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital and Horsham Hospital.
We are proud to be an inclusive employer and are committed to creating a supportive environment where everyone feels valued. We strive to be the best place to work and receive care, supporting colleagues in their current roles while encouraging ongoing learning and career development. As part of our team, you will benefit from excellent training opportunities, flexible working options, dedicated support networks, and a strong focus on health and wellbeing to promote a positive and thriving workplace.
Details
Date posted: 26 March 2026
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum plus high cost allowance
Contract: Permanent
Working pattern: Full-time
Reference number: 326-7891643-FF
Job location
East Surrey Hospital
Canada Avenue
Redhill
RH1 5RH
Job description & responsibilities
For further details about the role, including duties and requirements, please refer to the attached job description and person specification.
Person Specification – Essential Criteria
* Evidence of a good standard of written English appropriate to the role
* A complete and accurate application
* Suitability for role evidenced in supporting statement
* Evidence of essential experience for role
* Meet the essential education/qualifications required for the role
* Hold the necessary mandatory professional/clinical registration
* Evidence of the Trust values and behaviours
* Evidence of any other essential criteria outlined in the person specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Surrey and Sussex Healthcare NHS Trust
Address:
* East Surrey Hospital
* Canada Avenue
* Redhill
* RH1 5RH
Employer's website: https://surreyandsussex.nhs.uk/ (Opens in a new tab)
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