Senior Talent Acquisition Partner – Head of Operations (Shift)
Mitie is a leading Facilities Management company based in the UK. We are looking for an experienced Head of Operations to spearhead our client FM estates service in a healthcare setting.
As a key senior leader, you will guide estates shift operations, future service planning, and compliance with legislative and healthcare requirements. You may also act as a deputy for the Director of Estates as needed.
Key Responsibilities
* Enhance the performance of estates shift teams through effective leadership and a commitment to excellence and a ‘right first‑time’ approach.
* Implement personalised development plans via Staff Development Reviews and cultivate innovation to boost efficiency and quality.
* Provide expert advice for lifecycle works and capital projects while engaging external consultants and participating in project boards for large‑scale initiatives.
* Proactively manage budget expenditures and ensure service contracts provide optimal value.
* Foster a culture of continuous improvement by networking with other Mitie FM sites, conducting audits and implementing supportive IT systems.
* Communicate effectively with regular reports for the Director of Estates and through collaboration with other Mitie Directors, while coordinating incident reporting to ensure seamless information flow.
Experience and Qualifications
* Extensive hard FM assets and services experience in a complex health environment.
* A bachelor's degree in a relevant field such as Building Services Engineering or mechanical/electrical engineering; membership in professional bodies like IMechE or CIBSE is desirable.
* Strong knowledge of engineering systems in healthcare, including medical gas and ventilation systems.
* Familiarity with Health Technical Memorandum standards related to the design, construction, and maintenance of healthcare facilities.
* Previous experience as an Authorised Person within NHS guidelines is preferable.
Seniority Level
* Not Applicable
Employment Type
* Full‑time
Industry
* Facilities Services
Location: Coventry, England, United Kingdom
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