An established bakery business is seeking a Technical NPD Baker to provide technical expertise across the UK and Ireland. This role plays a key part in supporting customers, driving innovation, and contributing to new product development within a fast-paced, customer-focused environment.
The Role
The successful candidate will provide hands-on technical support both internally and externally, working closely with customers, sales teams, and development functions. The role combines bakery-based development work with customer-facing technical support, trials, and training.
Key Responsibilities
Internal Technical Support
Conducting test bakes
Supporting new crop presentations and assisting development technologists
Working closely with sales teams to support existing and new customer relationships
Driving innovation across raw materials, processes, and recipes (NPD)
Customer Technical Support (UK-wide)
Leading and supporting NPD and customer development projects, including plant and factory trials
Troubleshooting and product-related technical issues
Developing new products and processes in response to customer and business briefs
Building strong customer relationships through face-to-face meetings, technical presentations, and ongoing communication
Preparing and baking product samples within a development bakery environment
Supporting pre-production, first production runs, and post-launch reviews
Maintaining awareness of comparative products across major retailers and brands
Contributing to the continual improvement of the Concept NPD process
Health & Safety
Taking reasonable care for personal and others' health and safety
Complying with all health, safety, and fire procedures both on company and customer premises
About You
Experienced in bakery or food product development
Confident working directly with customers and presenting technical information
Hands-on, organised, and comfortable managing multiple projects
Passionate about innovation, quality, and continuous improvement
Willing to travel across the UK and Ireland as required
The client cannot offer sponsorship at this.
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