Logistics Planner / Coordinator (x2 Positions)
Location: Bolton, BL5
Salary: £33,000 – £37,000 per annum
Shift Pattern: 4 Days On / 4 Days Off
Benefits: Weekly Pay, 20 days holiday & 8 BH, 1 day extra holiday after 1 year service to a max of 5 extra days, Yearly salary review
We are seeking two proactive and detail-oriented Logistics Planners/Coordinators to support the efficient operation of our client’s supply chain activities. Based in Bolton, you’ll play a pivotal role in ensuring seamless logistics coordination and first-class customer service across a 7-day operation.
Key Responsibilities
* Act as the first point of contact for all customer order processing and enquiries, maintaining strong daily communication.
* Schedule and manage incoming deliveries to align with network capacity and customer requirements.
* Monitor and track all loads, ensuring accurate and timely communication of load status and order details.
* Provide daily timeline reports, resolving issues as they arise and escalating when necessary.
* Manage Proof of Delivery (POD) documentation and ensure accurate record-keeping.
* Collect and compile transport service level data for quarterly customer KPI reports.
* Maintain and update the daily schedule while planning at least 2 days in advance for future requirements.
* Adapt planning to accommodate seasonal variations and optimise network efficiency.
* Coordinate driver shifts in line with working time regulations and legal compliance.
* Collaborate closely with the Fleet Manager to maximise vehicle availability and support maintenance schedules, including servicing, PMIs, and MOTs.
* Problem-solve daily operational challenges and escalate when appropriate.
* Confirm correct fleet allocation based on job type and operational demands.
What We’re Looking For
* Previous experience in logistics planning, transport coordination, or a similar role.
* Excellent organisational skills and attention to detail.
* Strong communication skills with a customer-focused mindset.
* Ability to multitask and manage time effectively in a fast-paced environment.
* Proficient in Microsoft Office; knowledge of logistics or transport management systems is an advantage.
* Solid understanding of transport compliance and scheduling best practices.