Overview
Join to apply for the Retail Sales Advisor - Birstall role at Oak Furnitureland
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Join to apply for the Retail Sales Advisor - Birstall role at Oak Furnitureland
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Responsibilities
* Our Retail Sales Advisors are at the heart of our business, acting as our biggest brand ambassadors. They are often the first point of contact for customers visiting our network of showrooms, and they support customers in choosing the perfect pieces of furniture and accessories from our broad range of products.
* Adopt a consultative sales approach using expert knowledge of our comprehensive product range to deliver an exceptional customer experience on every occasion.
* Contribute to a high-performing showroom environment; the role is recognised by an uncapped commission scheme that rewards performance.
* Work with showroom teams in a collaborative, “One Team” mindset to meet customer needs while achieving personal and team targets.
* Share knowledge and learn through in-showroom mentorship and our development offerings to become furniture experts and improve customer metrics (e.g., Net Promoter Score and Trustpilot).
The Person / Qualifications
* Develops real relationships built on trust and respect through friendly but professional communication.
* Highly skilled at questioning techniques and active listening to understand customer needs.
* Persuasive but authentic communication style with the ability to influence.
* intrinsically motivated to exceed targets with personal accountability, while supporting others.
* Maintains up-to-date knowledge with a growth mindset and commitment to self-development.
* Adopts an inclusive and supportive approach with genuine interest in colleagues, customers, and the business.
This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
* Uncapped commission of up to 4% on all sales offering great earning potential.
* Pay: our salaries are competitive and reviewed every year.
* Pension: 4% employee contribution matched by the company.
* Life assurance: free cover of a minimum of two times salary up to the age of 65.
* Holidays: 28 days statutory holiday per year, pro-rata if part-time.
* Birthday: an additional day off for you to celebrate your birthday.
* 1 weekend in every 6 off.
* Employee discount: discounts on Oak Furnitureland products after probation.
* Continued development to grow skills and support future internal career advancement.
* Employee Assistance Programme: counselling services (telephone and face-to-face).
* My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays.
* Free on-site parking at all locations.
Our Company
We have a lot to be proud of at Oak Furnitureland. Quality has been at the forefront of everything we do, guided by our original vision: every home deserves beautiful furniture that’s made for real life, at fair prices. We work with suppliers and quality control teams, have our own delivery crews and customer service centre, and aim to get real wood furniture and sofas into homes quickly and cost-effectively—nearly half a million orders every year.
We make furniture for real homes, where families live, and we believe in diversity and inclusion as a key part of our people agenda to ensure better outcomes for everyone. We are committed to fairness in hiring, and we will provide adjustments during the selection process if needed.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Furniture and Home Furnishings Manufacturing
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