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Wasserman is committed to serving our clients, colleagues, and community with exceptional insight, influence, and creativity, making a positive and lasting impact. We support our employees’ professional aspirations through a rich internal culture that rewards curiosity, along with multiple learning and development programs worldwide. Our work is fast-paced, exciting, and rewarding—qualities that make Wasserman a great place to work and grow.
Join our team today!
WHAT YOU WILL BE DOING
As a Credit Controller, reporting to the Credit and Billings Manager, you will be responsible for credit control, billing, and supporting our Shared Service Centre.
YOU WILL
* Reconcile customer disputes related to outstanding payments
* Manage credit control processes effectively
* Ensure timely and accurate dispatch of sales invoices, supporting the AR Administrator
* Provide excellent customer service to internal and external clients
* Forecast inbound cash receipts and proactively address potential issues
* Work towards reducing debtor days and achieving monthly targets
* Verify and contribute to cash management with regular, accurate forecasts of upcoming cash needs
* Review customer accounts to improve efficiency and relationships
* Complete all month-end tasks in line with deadlines and procedures
* Post customer payments accurately in compliance with policies
* Liaise with clients to adhere to PO processes
* Generate weekly and monthly collection reports
* Assist team with ad hoc duties and provide cover when needed
* Maintain the internal ticketing system for queries
THE SKILLS AND EXPERIENCE YOU NEED
* Experience in credit control and accounting, preferably in an SSC environment
* Proven track record in credit control and good accounting knowledge
* Experience in process improvement and ERP systems
* Excellent written and verbal communication skills
* Professional attitude with the ability to communicate at all levels
* Proactive, solutions-oriented, and responsible
* Numerate, accurate, with strong attention to detail
* Effective stakeholder management skills
Wasserman is an equal opportunity employer and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status.
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