JD Sports – 2002 Stirling, Unit 4-5, STIRLING, Stirling, United Kingdom.
We are a leading omnichannel retailer of sports fashion, outdoor and gym apparel. The role of Store Colleague focuses on delivering an outstanding customer experience, maintaining hygiene, stock and presentation, and supporting the team.
Role Overview
As a Store Colleague you will greet customers with energy, keep displays on‑brand, and support all day‑to‑day store activities. You will work a flexible shift pattern, including weekend and evening hours, and will help the store run smoothly and provide a premium customer experience.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in‑store devices to check stock, share product options, and support the complete customer journey.
* Keep the shop floor clean, tidy and fully replenished – ensuring displays stay fresh and on‑brand.
* Support day‑to‑day store tasks, including till work, restocking and following all safety and store guidelines.
Skills & Experience Required
* A positive and enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, confident engaging customers and working as part of a team.
* Willingness to learn, take on new tasks and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings and busy seasonal periods.
Desirable Attributes
* A genuine passion for JD’s brands, trends and the latest products.
* Proactive attitude, confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self‑motivation and a desire to improve and progress within JD Group.
What We Offer
* Incremental Holiday Allowance.
* Staff discount on qualifying purchases across Group retail stores and online.
* Exclusive colleague bike discount scheme.
* Discounted gym membership.
* Personal development opportunities to learn and develop at work.
* Access to apprenticeships and accredited qualifications.
We are proud to be an equal‑opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues, regardless of background, identity or lived experience, can thrive and contribute meaningfully.
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