Job summary
Ofgem is Great Britain’s independent energy regulator. Our purpose is to protect energy consumers, especially vulnerable people, by ensuring they are treated fairly and benefit from a cleaner, greener environment.
This is an exciting time to join Ofgem as a Personal Assistant (PA) and be a key member of a busy and collaborative EA/PA cohort. The role puts you at the heart of the organisation, providing a full range of secretarial and administrative support to Chair and CEO.
You will work closely with other Executive Assistants (EAs) and PAs across their directorate and will have exposure to a wide variety of projects and people, offering plenty of opportunity to learn, grow and make the role your own.
The role offers lots of autonomy, so we are looking for someone who is proactive and confident enough to challenge the status quo and change the way we do things. At the same time, you will be part of a collaborative and experienced team ready to support and train you.
You are likely to work at a senior level as a Personal Assistant or Team Administrator. Highly organised and able to work in a fast‑paced environment with changing priorities, you will need excellent interpersonal and networking skills and a high level of proficiency in MS Office (Word, Excel, PowerPoint, Teams).
Regular travel to the London office will be required as part of this role.
Key Outputs and Deliverables
* Manage the diaries of the Chair / CEO, ensuring their time is well spent and managed efficiently, and undertake general administrative duties as required.
* Exercise judgment and flexibility in managing potential conflicting diary issues in a tactful and sensitive manner, having due regard for business priorities.
* Ensure the Chair and CEO receive relevant papers and briefings in a timely manner, so they are fully prepared for meetings and events.
* Develop and maintain excellent working relationships with colleagues in the directorate and across the wider organisation, to ensure a high level of service to the Chair and CEO.
* Work as an effective and approachable team member, contributing to team meetings within the team, covering for other PAs/EA within the directorate as requested.
* Any other tasks commensurate with the role.
Key Stakeholder Relationships
Internal
* Ofgem staff, including at senior levels
* Other EAs, PAs, and Administrators
External
* Industry, consumer and environmental organisations and suppliers
Person specification
Please ensure you demonstrate clearly within your personal statement, how you meet each of the criteria below (not more than 750 words).
* Experience of providing administrative support in a fast‑paced environment. Planning, organising, and prioritising where priorities are constantly changing. (Lead Criteria)
* Good interpersonal and networking skills with the ability to communicate with staff and industry contacts at all levels.
* Proactive and able to work with minimum supervision.
* Demonstrable ability to work as part of a team.
* Highly proficient with the MS Office suite (ideally including OneNote).
Benefits
Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Ofgem can offer you a comprehensive and competitive benefits package which includes 30 days annual leave after 2 years; excellent training and development opportunities; opportunities to join the generous Civil Service pension; hybrid working (currently 1 day a week in the office but this is kept under review); flexible working hours and family friendly policies; and a clean, bright office environment based centrally, with engaged networks and teams and the chance to contribute to our ambitious targets of establishing a Net‑Zero energy system by 2050.
Location
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London, with a preference for applicants based in Cardiff and Glasgow. Regular travel to the London office will be required.
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