Senior Contracts Support
Job Profile:
Position: Senior Contracts Support
Location: Office–based in Uxbridge
Salary: £35,000 – £37,000 depending on experience
* Schedule all works across social housing contracts
* Attend client meetings
* Answer inbound calls from clients
* Raise and schedule jobs
* Provide updates on work
* Arrange engineers and subcontractors to attend works
* Compile reports for ongoing works, client and senior management
* Manage SLA & KPIs
* Raise purchase orders
* Manage material orders
Job Requirements
* Experience in the HVAC and FM industry
* Understanding of building management with social housing
* Office based in Uxbridge
* Previous role held: Service coordinator/Helpdesk or similar
* Highly adept in handling inbound calls for customer queries and service requests
* Highly proficient in CAFM systems, Microsoft Word, Excel, PowerPoint, Outlook
* Administration responsibilities including filing, preparing documents, receipting, keeping and updating records
Salary & Benefits
* Basic salary £35,000 – £37,000 DOE
* Working hours 08:00 – 17:00 Monday to Friday
* Office based in Uxbridge
* Overtime available
* Company vehicle
* 20 days holiday + Bank Holidays (increasing with service)
* Pension 4%
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