Overview
The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy and dedication of our operations team. As a Retail Operations Assistant, you'll be at the heart of the action, picking and packing orders to ensure every customer receives the high-end festive experience they love and deserve.
This role is a great opportunity whether you're just starting out in your career or have retail or warehouse experience and want a fresh challenge. If you enjoy meeting personal goals and being part of a supportive team, this is the position for you. While this is a temporary contract, there may be the potential for a permanent role later depending on opportunities in your local area.
About the role
You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include:
* Picking and Packing: You will pick and pack online orders using handheld devices.
* Delivery Assistance: You will assist with incoming deliveries, unloading and sorting stock.
* Stock Management: You will manage the shelves to ensure they are well-stocked and correctly organised.
* Working to Targets: You will work to stretching daily targets, contributing to your team goals.
* Customer Interaction: This is a behind-the-scenes role, but you may occasionally interact with customers on the shop floor, answering questions or jumping on the tills when required.
Want more insight into the role? Watch the short video where Claire gives you a sneak peek of what it’s like behind the scenes.
What you'll need to have
Full training is provided for this role, but these are the essential skills or experience needed to succeed:
* Speed & Accuracy: You need to enjoy following process, working quickly whilst staying precise.
* Target-Driven: You need to be self-motivated and focused to achieve your individual targets.
* Team Player: A collaborative, one-team mindset is key to helping each other meet store goals and have fun along the way.
* Physical Stamina: You’ll be on your feet, standing, walking and lifting.
* Tech-Savvy: You should be comfortable learning about and using new technology, including handheld devices.
* Customer Service Skills: A friendly attitude and willingness to help customers are a must, even if your main focus is stock.
It would be great if you also have
These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria:
* Experience in a retail or warehouse environment
* Experience using hand-held scanners or inventory systems
* Familiar with Boots products to quickly identify them to pack Boots online orders
Career development
There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or join our Support Office. Check out some success stories here.
Our benefits
* Generous employee discounts
* Access to free, 24/7 counselling and support through TELUS Health (Employee Assistance Programme)
* Maternity/Paternity/Adoption gift card
We offer a great range of benefits in addition to the above that provide flexibility to suit you. Find out more at Boots.jobs/rewards. Exclusions may apply; eligible roles only. Salary estimates on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
We foster a working environment where consideration and inclusivity help everyone be themselves and reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive and inclusive working environment for all.
What’s next
If you’re up for a challenge, enjoy working in a team, and are ready to make an impact, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Need To Know
We are recruiting Operations Assistants for our Eastbourne, Arndale Centre store. We are looking for candidates to start from 10 October 2025 onwards. Shifts are available between 07:00 and 22:00, including weekends. The advert may close early if we have filled the role.
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