IT Support Analyst Peterborough (Hybrid)
Cloud & Azure Focus | Financial Services | Circa 30k per annum + benefits
Are you ready to accelerate your career in IT and gain hands-on experience with cutting-edge Microsoft Azure cloud technology?
Join Yealand Fund Services, a rapidly growing financial services firm, where technology drives everything we do. This is a genuinely hands-on, high-impact role for an experienced Support Analyst ready to grow with our expanding business.
The Opportunity: Cloud-Focused IT Support
Reporting to the IT Manager, you will be the linchpin for our technology operations, delivering exceptional 1st and 2nd line support across our organisation. You won't just be resetting passwordsyou'll be actively involved in maintaining and deploying our Microsoft Azure cloud infrastructure.
What You'll Be Doing:
1. Azure & Cloud Management: Support and maintain our Microsoft Azure environment (VMs, storage, networking) and manage Azure Active Directory (user provisioning, group policies, access management).
2. User Support Expert: Provide timely 1st/2nd line support for hardware, software, and network issues, managing the service desk queue, and working closely with our managed service provider.