Head of Housing Works
We’re looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) – Southampton’s preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system.
You’ll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services.
About the team
We’re part of the Council’s Residents’ Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity.
Housing Works plays a critical delivery role within Housing’s commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city’s housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and...