Do you have a passion for customer service that leaves a lasting impression? Can you communicate effortlessly and solve problems with ease? If so, we want to hear from you! We are currently looking for a Customer Service Administrator to join our busy team in Nottingham!
As a Customer Service Administrator, you will respond to customer inquiries via phone, email, ensuring a timely and professional experience. You will provide essential information about our products and services, assist with order placements, and effectively resolve any customer complaints. Your attention to detail will shine through as you maintain accurate records of customer interactions and transactions. Youll collaborate with team members to enhance overall customer satisfaction and continuously learn about new offerings to ensure you are well-informed.
Hours of Work: Full time, Permanent, Monday to Friday,
Salary: £12.30 PH + £1950 per annum attendance bonus,
Customer Service Administrator Requirements:
1. Excellent communication skills, both written and verbal
2. Strong problem-solving abilities and a customer-first attitude
3. The ability to work well in a team and independently.
4. Computer literacy and experience with databases
5. A positive attitude with a genuine passion for helping others.
6. The ability to work well under pressure, and meet deadl...