Our established client is currently looking to recruit an IT Technician on a temporary to permanent basis IT Technician Derby - Hybrid £14.50 - £18.50 per hour / £27,000 - £29,000 We’re looking for a proactive and hands-on IT Technician. In this key support role, you’ll ensure reliable, secure, and efficient operation of end-user computer systems to help staff perform critical business tasks. You’ll resolve technical issues both remotely and on-site, install and maintain hardware and software, and collaborate with wider IT teams to maintain a high-performing desktop environment. What You’ll Be Doing Delivering expert helpdesk support via phone, email, remote tools, and in person Troubleshooting and resolving hardware and software issues across multiple locations Installing, configuring, testing, and maintaining desktops, laptops, and related systems Managing antivirus deployments, updates, and system security compliance Performing hands-on hardware fixes and software upgrades at the desktop level Supporting offsite/remote users as needed, including occasional UK/EU travel Assisting with IT performance monitoring and reporting Collaborating with network and infrastructure teams to ensure system reliability Maintaining logs, documentation, and technical procedures What You’ll Need 2–4 years of experience in an IT support/technician role High school diploma (preferably in Computer and Information Science or related discipline) Working knowledge of desktop hardware, Windows OS, and basic networking Excellent customer service skills and a methodical, solutions-focused mindset The ability to work independently with minimal supervision A willingness to travel within the UK and EU when required This is a fantastic opportunity to join an established organisation that offer an excellent working environment and package and potential for progression.