About us
Bowlarama is looking to add to our management team
If mixing cocktails, pouring pints, and serving the masses in our late-night city centre activities bar sounds right up your street, then working with us at Bowlarama is for you Our upstairs premises is open until 3am, with 8 full-length Brunswick lanes a full cocktail bar and arcade games galore, our team work hard to provide customers with a fun and exciting experience with something different to spice up the average night out.
We're on the hunt for a talented individual to fill the position of Duty Manager on our team. The successful candidate will be responsible for overseeing the daily operations of the business, ensuring that all staff are following company policies and procedures, and providing excellent customer service. The Duty Manager will also be responsible for opening and closing the venue, daily lane and batting cage maintenance, and providing guidance and support to staff members. The ideal candidate will have strong leadership skills, a keen eye for detail, and a commitment to providing a positive customer experience. Experience in a management position is desired but we will also accept applications from those looking to progress from supervisor or team leader roles. A Personal License holder is preferable but optional as we are willing to put the right candidate through the course. We have 3 shift patterns, mornings, mid-shift and closes.
Responsibilities:
* Assist with the opening of the venue.
* Monitor and manage staff performance.
* Maintain a safe and secure environment for customers and staff.
* Ensure all customer service standards are met.
* Carry out daily administrative tasks.
* Daily lane and batting cage maintenance.
* Ensure all health and safety regulations are adhered to.
* Train and develop staff in customer service, health and safety, and other related areas.
Job Type: Full-time
Pay: £14.21 per hour
Benefits:
* Company events
* Company pension
* Employee discount
Ability to commute/relocate:
* Glasgow: reliably commute or plan to relocate before starting work (required)
Application question(s):
* We have a license until 3am. Do you have the availbility/transport needed to work closing shifts?
Work Location: In person