Job Description
We are looking for an experienced Account Handler to join a newly restructured commercial team. This role focuses entirely on servicing existing business, with no outbound new business requirements. You will manage your own allocation of clients across a wide range of commercial risks, from smaller packaged policies through to mid-market and more complex cases.
Premiums typically range from £1,500 to £20,000 for most SME and mid-market packages, with fleets and larger risks often sitting between £10,000 and £50,000+, giving you a varied and interesting portfolio. The book includes property damage, buildings, contents, all risks, liability, fleet, and other commercial package policies. Your responsibilities include managing renewals, completing pre-renewal calls, handling mid-term adjustments, and supporting account executives.
You may also attend client meetings as part of a traditional servicing structure. We are seeking someone with commercial insurance experience who is confident handling mixed and varied portfolios. You will work within a collaborative team that has recently been streamlined to combine expertise and improve workflow.
The working pattern is hybrid, with office-based days from Tuesday to Thursday, and Monday and Friday typically remote. Full office attendance may be required during your initial probation period.