ServiceNow Test Analyst Hybrid Salary up to 45k A QA Engineer is required to join a growing ServiceNow implementation team within an IT Systems provider. The role is a vital position; and the successful candidate will have a pivotal role in system delivery with the chance to make a significant impact on the quality of output. You will be both responsible for testing in-house developments and third-party platforms. Your tasks will include: * Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated. * Analysing technical/functional specifications and user stories to drive out test scripts & steps. * Overcoming risks and any issues found during testing. To be successful in the role you will: * Have previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM. * Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps. * An understanding of ITIL, and experience of advising best practices, methodologies and test execution. * Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow. * ServiceNow certification is advantageous as is ISTQB Test Certification