Location: Hybrid – 3 days in the office (Wilmslow), 2 days at home
At Citation, we offer something unique for both our colleagues and clients – an opportunity to grow, thrive, and succeed like nowhere else. As we celebrate 30 years of excellence, our focus remains on growth, investment, and service quality.
We’re one of the UK’s biggest providers of Health & Safety, HR, Employment Law, and ISO services. But what really sets us apart is our people. At Citation, we bring our personalities to work, not just our expertise.
The role
This is an exciting new role for 2025, focused on supporting our Group Inside Sales Team. As we work on tightening up our processes, we need someone like you to help get us on track.
* Distribute referrals to the sales team on a daily basis.
* Review and quality-assure agreements, ensuring smooth resolution through the approval process.
* Provide support for Vonage platform (telephone system) usage and oversee call management activities.
* Generate and maintain reports on the utilisation of sales enablement tools such as Showpad.
* Provide administrative support to sales team managers, ensuring efficient operations.
* Take on extra projects and tasks as needed to help meet business goals.
About you:
* Great organisational skills – You will be able to manage multiple tasks, prioritise effectively, and maintain attention to detail.
* Technological Savvy – to be able to get to grips with the different platforms we use quite quickly.
* Team Collaboration Skills – Working closely with salespeople and managers to support their needs.
* Excellent Communication – Clear and professional communication with sales teams and managers.
* Analytical Thinking – Attention to trends that can help optimise sales processes.
Here’s a taste of the perks we roll out for our extraordinary team members:
* 25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
* Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
* Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
* Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
* Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Working for Citation you will have access to 25 days holiday plus your birthday off work, childcare vouchers, gym membership discounts and more.
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