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Freelance Community Manager (DE), London
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Client:
Green Park Content
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3b5e6fbb5e40
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
Start date: June until the end of the year
Freelance, part-time – 50%
About Greenpark
Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency.Our Purposeis to help brands create meaningful connections that impact people’s lives through performance-driven contentfor search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.
We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.
Our Values
As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’are the values that guide us.
About the role
We are looking for a dynamic community manager for a project focused on educating consumers about the jewellery and diamond industry.
You’ll be the voice of the industry in the comments section—responding to questions, sparking engagement, and fostering a community of diamond lovers, jewellery enthusiasts, and curious consumers. This is a dedicated content role with the primary objective of maintaining and growing engaged communities around diamond conversations in Italy.
This role description covers the main aspects of the Community Manager role. However, a job description is not a box that you are put in. It is a definition of your core responsibilities. In a company like ours, you are encouraged and expected to contribute to many wider issues.
What you’ll do
* Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
* Engage with community in an appropriate tone—answering questions, and sparking deeper conversations.
* Identify and respond to opportunities for deeper engagement (, users asking for advice, clarification, or product information).
* Flag trending topics, FAQs, or sensitive comments to the content teams.
* Track engagement metrics and community sentiment to help inform content and strategy.
* Stay up to date on diamond/jewellery trends and relevant news to ensure timely and relevant responses.
About you
* Proven experience managing social media or online communities—either in-house, at an agency, or freelance.
* Strong written communication skills with an adaptable, on-brand tone of voice.
* Interest in (or knowledge of) diamonds, fine jewellery, or luxury lifestyle content.
* Comfortable navigating social media platforms and tools (, Meta Business Suite, TikTok comments, Reddit, Sprout, and others).
* Ability to work independently, manage time efficiently, and meet deadlines.
* Availability to monitor platforms and respond within agreed-upon windows (some evening or weekend flexibility may be needed).
* Experience in rigorous reporting and capturing insights into project progress.
* A good understanding of crafting persuasive arguments and using them to drive engagement and conversation is essential.
Bonus Points:
* Experience working with luxury, lifestyle, fashion, or e-commerce brands.
* Knowledge of diamond terminology (, 4Cs, lab-grown vs natural, etc.)
* Fluency in multiple languages (Italian or German and English preferred).
* You live & breathe Greenpark’s core values—championing openness, respect, innovation, and teamwork—so that every interaction, both internally and externally, reflects our commitment to our values.
At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.
All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any otherprotected characteristics.
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