At Amazon, we strive to be the most customer-centric company on earth. To achieve this goal, we seek exceptionally talented, bright, and driven individuals. We are currently hiring Team Leads for our Global Specialty Fulfilment (GSF) FC operations team. Amazon, a globally recognized brand, distributes millions of products annually to loyal customers.
Your responsibilities will include ensuring proper training and addressing the needs of your team members to enable them to perform their jobs effectively. You will implement and administer Amazon policies fairly and consistently, including attendance tracking. Your role involves motivating, coaching, reporting, and providing feedback on associates' performance, focusing on productivity, quality, and safety to meet or exceed Amazon's expectations. You will handle discipline and performance issues, including termination if necessary. Additionally, you will collaborate with third-party delivery providers to ensure compliance with Amazon standards and service contracts.
Key Responsibilities:
* Managing daily end-to-end operations, such as outbound execution, at one large or multiple small sites.
* Meeting customer-facing metrics while maintaining cost targets, safety, and team morale.
* Driving performance management, training, and development of team members.
* Continuously improving delivery processes and achieving sustained performance enhancements.
* Conducting daily 4M and 5S audits at the delivery station.
* Serving as a stand-in for the Area Manager.
* Managing shifts throughout the day.
Basic Qualifications:
* At least 1 year of experience in customer-facing environments, warehousing, logistics, or manufacturing.
* Bachelor's degree.
* Fluent in English (reading, writing, speaking).
* Proficiency with Microsoft Office applications, especially Excel.
Preferred Qualifications:
* Over 2 years of experience in customer-facing environments, warehousing, logistics, or manufacturing.
Our inclusive culture empowers Amazon employees to deliver outstanding results. If you require workplace accommodations during the application or onboarding process due to a disability, please visit this link for more information. If your country or region isn't listed, contact your Recruiting Partner.
Posted: May 13, 2025 (Updated multiple times throughout the day)
Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.
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