Role Purpose
Overall Objective
To support the compliance, management and maintenance of the company quality, environment, security and health and safety systems. Support the execution and development of effective product and service quality assurance and controls. To provide accurate and timely reporting of the company KPI’s and management information requirements.
Key Performance Indicators/Dimension of Function
Certification and maintenance of regulatory, third party and customer approvals of IMS. Product and service performance issues to target levels. Numbers of outstanding documentation, assessment and audit actions outstanding.
Core Actions/Area of Responsibility
* Support the development, integration, maintenance and improvements to certified management systems including ISO 9001,14001 and 45001.
* Support the development and execution of the company certification roadmaps and strategies.
* Participate in assessments and audits of company management systems, including those by external certification bodies.
* Provide support and documented evidence for external customer assessments and information requests.
* Performance reporting, ensuring any root cause analysis and preventative actions are identified, communicated and suitable records are maintained.
* Provide support to other departments in solving Quality, Health,Safety and Environmental problems.
* Provide guidance, training and interpretation of certificated processes, standards and regulatory issue resolution.
* Input into the development of effective monitoring strategies to ensure the company operates in compliance with the relevant legislation, corporate policies and systems.
* Support and develop quality controls that are aligned to product and customer service delivery activities.
* Promote and raise awareness, at all levels of an organisation, of the impact of emerging health and safety and environmental legislation, customer contractural requirements and Corporate Scocial Responsibility (CSR).
* Support for statutory and company KPI reporting requirements.
* Maintenance of legal and company compliance register.
* Participate in and coordinate process improvement projects.
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