Job Description
Are you driven, organised, with great attention to detail, enjoy building valued relationships and making a difference? We have an opening for an Sales Support Administrator to work alongside the Account Support Team and Account Managers in our Alderley Edge Office.
The role is an office based (hybrid) assisting Account Support and Account Manager's with the after-sale administration process. This incorporates working with our internal systems – Microsoft 365, CRM, Kimble and SharePoint. This role has the potential for progression within the sales environment. The role will primarily focus on the following areas:
Business Performance
* Business Administration
* Attention to Detail throughout Administration and Sales Processes
* Adhering to Sales Processes and Procedures, allowing you to work collaboratively with the rest of the team
Customer Excellence
* Developing and maintaining successful relationships with senior managers and sales managers within the business.
* Working to tight and targeted deadlines
Business Improvement
* Liaising with Account Support and Account Managers.
* Preparing and processing sales documentation (ESOF’s) for tight deadlines.
* Maintain accurate records on CRM and other supporting systems / databases as required.
* Assisting in other sales administrative tasks when needed.
* There may be additional activities to perform from time to time to maximise the contribution to NEC Software Solutions goals and objectives
Qualifications
Essential:
* Proven Administration Experience in a Target Driven Environment will be essential to allow you to hit the ground running in this role
* Attention to Detail is paramount in this role – we are looking for individuals with a high level of experience using Microsoft Excel for Data Entry and Extraction.
* Demonstrable experience of working independently, with responsibility to manage multiple priorities
* Experience of working in fast paced roles, which require problem solving and the need to break down complex issues with creative solutions
* Experience Liaising with all levels of Business Stakeholders, via various mediums, and a confident attitude towards this
* Experience working in a collaborative environment, alongside Account Support and Account Managers
* Demonstrable Experience of Processing and Formatting Documentation
* Experience with Phone Based support, and a confident manner with this.
* Strong knowledge of Microsoft Products – including Word, Excel and PowerPoint
* Experience with SharePoint and CRM Systems
Desirable:
* Experience working in a Sales Environment, and adhering to the processes and Procedures aligned with this.
* Experience working with Sales Documentation (ESOF’s)
* Driven by and value curiosity, creativity and continuous improvement
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
* Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
* 25 days paid holiday with the option to buy/sell (FTE)
* 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
* A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
* A selection of flexible benefits to suit your individual needs
* All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
* Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
* All offers are subject to satisfactory vetting, references and occupational health checks.
* Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.