This role is a fantastic opportunity for a Temporary Customer Service Administrator to provide outstanding service within the industrial / manufacturing industry in Tyldesley. The successful candidate should be customer-focused and have experience in handling various customer service related queries.
Client Details
The company is a market leader in the industrial / manufacturing sector, with a sizeable team of dedicated professionals. They strive to deliver high-quality products and maintain a strong reputation for efficiency and reliability.
Description
As a Temporary Customer Service Administrator you will:
* Handling customer queries via telephone and email
* Resolving issues efficiently and professionally
* Providing product information to customers
* Processing customer orders and returns
* Maintaining customer records by updating account information
* Working closely with other departments to ensure customer satisfaction
* Contributing to team effort by accomplishing related results as needed
* Maintaining a positive image of the company in all interactions
Profile
A successful Temporary Customer Service Administrator should have:
1. An understanding and knowledge of customer service principles and practices
2. Excellent communication skills, both written and verbal
3. Ability to handle stressfu...