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Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission).
Location: Must reside in one of the following postcodes: DL6, TS1, TS21, TS3, TS4, TS5, TS6, TS7, TS8, TS9, TS10, TS11, TS12, TS13, TS14, TS15, TS16, TS17, TS18, TS19, TS20, TS21, TS22, TS24, TS26, TS25, TS27, DL1, DL2, DL3, DL4, DL5.
Role Overview: The Field Service Engineer role involves connecting people with what matters most by installing and maintaining broadband, TV, and phone services, troubleshooting issues, and providing excellent customer service. You'll work outdoors, travel to different locations, and experience varied daily tasks. No prior experience is necessary as comprehensive training and mentorship are provided. The role offers a 4-day workweek and career progression opportunities.
Responsibilities include:
* Installing and maintaining broadband, TV, and phone services at customers' homes.
* Resolving technical issues promptly to ensure customer connectivity.
* Delivering exceptional customer service to leave customers satisfied.
* Working independently with team support.
Essential Requirements:
* A UK manual driving license.
* Confidence working at heights and outdoors in all weather conditions.
* Residency in one of the specified postcodes.
Desired Skills and Attributes:
* Problem-solving skills and a customer-focused attitude.
* Organized and methodical approach to work.
* Ability to remain composed and adaptable in various situations.
Benefits:
* Starting salary of £29,000, with potential earnings up to £36,200 including overtime and commissions.
* Private medical cover, healthcare plan, and critical illness insurance.
* Generous leave policies, including 25 days holiday, bank holidays, birthday off, and buy/sell options.
* 4-day workweek after training, working 37.5 hours across 4 days.
* Employer pension contributions up to 10% and life insurance.
Next Steps:
* Complete an online application and video assessment.
* Discuss with a recruiter if successful.
* Attend a virtual interview.
We are committed to accessible hiring. Please inform us of any adjustments needed.
If you're ready for a rewarding, varied career, apply today!
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