The Forensic Low Secure Mental Health and Learning Disability Administration Team are seeking to recruit an enthusiastic, customer focused, self-motivated Administrative Assistant to join our great reception team, working at Broadview Reception on the Greenacres Site in Dartford.
The Forensic Low Secure Mental Health and Learning Disability Care Group care for men 18+ whose offending behaviour and complex mental health needs require care in a low secure setting.
It will require someone with great communication and customer service skills, be calm and confident in their approach, and who can work effectively with the various demands placed on the reception team. This is a part-time post working on Thursdays and Fridays, but with a flexibility to work other days in the week on adhoc occassions
The role is varied and will incorporate tasks such as:
Meeting and greeting all visitors including, staff, patients, family/carers and external colleagues, including undertaking appropriate security checks, i.e. ID
Perform key checks
Scanning and uploading documentation to clinical records
Maintaining Microsoft Outlook Calendars
General office duties, such as answering the telephone, dealing with queries, signposting, photocopying, laminating, binding
Adhoc tasks as required i.e. maintaining/setting up spreadsheets, typing up minutes
Training other team members on Key security and administration tasks.
Using SBS System to place orders
Collate stationery orders for the wards
Sort post and deliveries
Archive filing
Booking training and arranging meetings
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.
We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Our strategy
Our mission is what we set out to do every day
We deliver brilliant care through brilliant people
Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
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This Assistant Administrator role is based within in the forensic administration team, The successful candidate will work alongside other assistant administrators and with the wider Forensic administration team. We are a friendly and supportive team led by Teresa Utting who will support with training and career development should the successful candidate wish to progress further with their career within the NHS.
The Ideal Candidate Will
Be able to demonstrate how they can work in line with our Trust Values: Caring, Curious, Confident, Inclusive
Enjoy working as a team but equally ok working autonomously with minimal supervision.
Have GCSEs in Maths and English (or equivalent) or NVQ Level 2/RSA2 (or equivalent).
Have an opportunity to develop their knowledge and skills by undertaking an NVQ or further higher education.
Have strong customer service skills.
Have flexibility around shift patterns.
Have a professional and confident manner during both face to face and telephone contact with patients, staff and visitors.
Have excellent organisational skills
Have good keyboard skills and good working knowledge of Microsoft Office
Have the ability to remain calm and professional when faced with sometimes changing and/or challenging situations.
Have an opportunity for career progression within this role.
This advert closes on Thursday 22 May 2025
Proud member of the Disability Confident employer scheme
Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
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