Fire & Security Service Engineer - Stockport Area
Join Mitie Fire & Security, where innovation meets dedication! We are on the lookout for passionate and experienced Fire & Security Engineers to work on our renowned client's sites across the UK. Our employees are our greatest asset, and we empower them with the tools they need to succeed. With Mitie Fire & Security, you will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more!
Responsibilities
* Maintain Fire & Security Systems in your assigned area.
* Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
* Plan and respond to routine and re‑active call visits in your area.
* Maintain effective communication with customers when planning site visits.
* Maintain your stock levels with support from the Stores team.
* Attend training sessions as and when required.
* Attend Engineering team meetings as and when required.
* Identify any personal training and development needs to help you provide the best possible customer service.
Systems Used
* Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
* Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
* CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
* Access Control: Paxton, PAC, Salto
Qualifications
* A technical background in the electrical / electronic industry.
* Good all‑round knowledge of Fire and Security Systems.
* Experience of front‑line customer contact preferred.
* Excellent organisational skills.
* A professional and presentable demeanor, always.
* An ability to deliver exceptional customer service.
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