Funeral Director
£15.27 per hour plus benefits
Part time 20 hours per week – varied shifts between Monday‑Friday 8:30 am‑5:00 pm; also part of on‑call rota including weekends.
Cambridge, CB1 1HX (providing cover for Bury St. Edmunds, Haverhill, Newmarket, Mill Road & Huntingdon).
No experience needed.
Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.
Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.
Please carefully consider your comfort levels with these responsibilities before applying.
Responsibilities
* Make sure client needs, service levels and KPIs are met.
* Be the client’s main point of contact; support and guide with the help of the wider team.
* Support funerals – conduct ceremony, lead the team and carry the deceased when necessary.
* Make sure all regulated work, including funeral planning appointments, is referred to a “certified colleague.”
* Build and maintain relationships with the team, clients and the community.
Qualifications
* A commercial mind‑set and experience in a managerial role.
* A true customer focus and a real passion for delivering a great service.
* The ability to capture intricate detail and make sure it is reflected in the service we deliver.
* Compassion, understanding and empathy, and the ability to keep a cool head under pressure.
* A UK manual driving licence.
Benefits
* 30 % off Co‑op branded products in our food stores all year‑round.
* 10 % off other brands in our food stores all year‑round.
* Discounts on other Co‑op products and services.
* 23 days holidays (pro rata, rising with service).
* A pension with up to 10 % employer contributions.
* Access to our Employee Assistance Programme, offering confidential advice and support on anything you’re struggling with, 24 hours a day.
* Access to virtual GP and free eye tests.
* Endless career development opportunities, including apprenticeships.
* Friendly, supportive team and the knowledge that you make a huge difference to your community.
* Access to Stream – a money‑management app giving you access to a percentage of your pay as you earn it.
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