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Shops Satellites Manager
Department: Bars & Shops
Employment Type: Permanent - Full Time
Location: Bognor Regis
Description
About the Role
We're looking for a passionate leader to join us at our Bognor Regis Resort as part of our Bars & Shops department.
As a Venue Manager, you'll be vital in helping our guests create smiles - getting stuck in to give them a great dining experience! You'll be part of a big team responsible for providing our guests with a fun and entertaining holiday.
You should enjoy developing people and be passionate about delivering exceptional experiences by nurturing, training, and coaching the team in a fun-filled environment.
You will drive standards and have the ability to lead the team to excellence, incorporating all brand standards and Butlin's way of working.
Reporting to the Head of Department, you'll enjoy the buzz of a busy environment and will drive your team to maintain high levels of hygiene and cleanliness.
You'll have the ability to drive consistent brand standards whilst being guest obsessed and operating efficiently in everything you do.
The role involves analysing KPIs and stock control systems to maximise gross profit margins and adhering to food safety and health & safety policies.
You should have a passion for leading by example and inspiring others to deliver experiences that delight our guests. You should be an advocate for your team's fulfillment at work, ensuring regular 121's and PDP discussions to support their development and career with Butlin's.
As with all roles at Butlin's, no day will be the same. You will need to enjoy thinking on your feet, getting involved, and ensuring that our guest experience is always your top priority.
About You
We seek individuals with prior leadership experience in a shops and retail environment. This role includes managing small multiple retail outlets across our resort. You should be able to organise your working day across these multiple areas supporting your team.
You should be passionate about leading and developing a team and supporting people through regular 121's and coaching.
Delivering an amazing experience to our guests is the most important part of this role, so you should be passionate about every interaction and seek opportunities to improve this wherever possible.
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