Regional FM Responsibility
Staff
Ensure all cashiers in the hotels are trained to the required level.
Identify talent and put in place a development programme.
Facilitate a holiday planner in the region to ensure that all hotels are left with cover.
P&L
Review each hotel’s P&L prior to sign off with French Duncan.
Participate in calls to review the accounts and check for any anomalies in the accounts.
Balance Sheet
Review along with French Duncan the monthly balance sheets. All exceptions to be reported to HFD/RFC.
Manning
Take responsibility, along with RMD & GM, to set the manning strategy for each hotel, advising and assisting to deliver the required results.
Ensure TnA is reviewed and locked weekly by the GM and that all ‘out with’ TnA is signed off by yourself, with a review of the final payroll to be completed and signed off.
Food Cost
Ensure all menus are costed with RMD/GM & chef, with an appropriate sales mix to deliver the desired result. Ensure the local teams understand the shopping basket concept.
Liquor Cost
RFC to ensure cashiers are trained to the appropriate level for reporting for the stocktakes.
Work with the GMs to ensure responsibility for liquor has been split into the areas defined by the cellar policy.
In the event of a shortage (or large surplus), work with the GM to put in place an action plan to resolve.
Stocks
Ensure that all beauty/golf & leisure stocks are reported each month and are at a reasonable level. Where overstocking is present, an action plan is to be completed by the GM.
All stocks are to be locked away in a secure area.
Forecasts
Review the hotel forecasts with the GM/RMD weekly, ensuring the appropriate level of control has been reflected. Ensure that forecast conversions are “sensible.”
Fully understand any cost exceptions in last year’s/budget numbers and have knowledge of any year-on-year change in manning structures (by month).
Participate in review calls and ensure all cost points are actioned.
Ensure all figures being reported on a weekly basis are accurate and reflected in the ‘Freddi Report’; any exceptions to be challenged with French Duncan or Hotel.
Debt
Ensure the hotels comply with the company’s credit policy in terms of granting credit & debt collection.
All exceptions to be reported to HFD/RFC/GM/MD.
RFC to ensure that all hotels are within the over 90-day debt targets.
Compliance
(Once Procure Wizard is in place)
Train cashiers on documentation surrounding the following to ensure the required level of compliance is in place: H&S / PSN audit; PAT testing; Hardwire Testing; Emergency Lights; Insurance conditions, Claims; Public Liability Letter; Employers Liability certificate; Licensing, including PRS, PPL, CLA, HMO.
Pricing
Ensure all weddings & functions have been costed and make the required profit. All promotions have been calculated using the company standard of profit.
PW
Ensure that PW for purchasing is up to date and all queries are resolved within the company’s purchasing policy of ordering and delivering.
Internal Audit
Complete a quarterly internal audit review of each hotel, highlighting any challenges through the GM/RMD/HFD & RFC, aiming for a minimum amber rating.
General
Work on any group-wide projects.
Energy
Ensure all hotels have an energy policy and review the Responsible Power reports, reporting back any inefficiencies.
Strategy
RFM to ensure all hotels have a P&L template for local event pricing.
CAPEX
RFM to support RMD’s/GMs on ROI.
Internal Meetings
RFM to ensure cashiers are attending all internal financial/strategy/regional meetings.
Internal Procedures
RFM to ensure cashiers are trained to the appropriate level on all internal accounting procedures.
RFM to report any unresolved issues to HFD/RFC/RMD.
RFM to ensure that cashiers have sound knowledge of Zonal/Opera/NAV reporting tools.
Competencies
Must be fully competent in:
1. Excel
2. Zonal
3. Opera
4. TnA
5. PW
6. Premier Spa
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