Program Coordinator M/F Vacancy details General information Entity Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Landing Systems is the world leader in landing gear, wheels & brakes, and associated systems for civil and military aircraft, as well as helicopters. Did you know that every second, somewhere in the world, an aircraft lands thanks to our products? Looking to grow in a stimulating, supportive, and people-focused company? Above all, we are seeking creative and committed individuals-so come and join our 8,000 passionate employees! Reference 2026-178395 Position description Domain Programs / Customer Relations Job field / Job profile Administrative - Administrative Job title Program Coordinator M/F Employment type Permanent Professional category Administrative staff Part time / Full time Full-time Job description Safran Landing Systems UK Limited in Gloucester is offering opportunity to join our Programs team as a Program Coordinator. This will be on a range of major programs for UK military platforms. You will be responsible for customer order and sales delivery management as part of an integrated program team and sales admin function CUSTOMER ORDER MANAGEMENT - Provide SAP support to Program Team - Coordinate contract review process with the Commercial Team - Be accountable for order entry and updates into SAP with high accuracy - Launch production demand - follow progress and provide updates to Customers - Manage Customer RFQ's with the Commercial Team within agreed response times - Issue various forms of paperwork required for Customer systems - Set up and update the Demand Plan in coordination with Program Managers - Invoice Management - Manage invoices to any parties - Follow status of payments and manage outstanding payments in coordination with Finance MANAGE/COORDINATE DELIVERIES - Orderbook Management - collaborate with Customers and manage information exchange - Manage full lifecycle of customer returns - Coordinate shipping activities and provide updates - Coordinate communication on various topics within Customer base - Interface with Customer Logistics - Ensure On Time Delivery - Manage Key Performance Indicators (KPI's) - Coordinate change management process with all Safran functions You will report to the Program Manager based in Gloucester. In addition, you will also coordinate with sales administrators to ensure sharing of best practices and consistent reporting across programs. But what else? (benefits, specificities, etc.) Based in Gloucester. May be occasional European travel. Candidate skills & requirements Equivalent experience Fluent in English language Practical transferable knowledge relevant to the position You must be very accurate, proactive and customer-focused individual who is able to work independently and as part of an integrated team. Essential : - Strong computer literacy /skills including MS Office - Word, Excel, PowerPoint. - Strong focus on customer satisfaction and problem solving. - Ability to prioritise and adapt to rapidly changing demands - Willingness to learn and adapt. - Strong team player. - Solid organisational skills. - Able to achieve Baseline Security Clearance. Desirable: - SAP experience - Experience with Material Requirement Planning (MRP) / Planning - Experience within the Manufacturing Industry - Experience within the Aerospace Industry - French, German, Spanish or Italian languages Position location Job location Europe, UK, England, South West City (-ies) Gloucester