Overview
As a Store Manager you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team. Enjoy customer interaction, management experience, positive attitude and teamwork. At Caffè Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to join us as Store Managers.
Responsibilities
* Lead and manage a busy store to deliver excellent customer service and high standards of coffee and food.
* Develop and coach team members to deliver great service and operational excellence.
* Maintain store standards and ensure a positive, welcoming environment for customers and colleagues.
Benefits
* Performance related bonus of between £3,500 - £5,500 per annum (dependant on role and store).
* Brilliant training and development to get you up to speed in your role and beyond.
* The opportunity to grow your career and develop personally.
* Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
* 50% off all handmade drinks and 40% off everything else when you're off shift.
* Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
* Cash Plan Healthcare scheme.
* Length of service recognition.
* Access to our benefits platform, with hundreds of discounts, rewards and offers.
What we're looking for
To be successful: If you have experience of leading, developing and nurturing a team in a busy, customer facing environment, we would love to hear from you. Whether you might already be a Store Manager, or want to move into the growing world of coffee, if you have a great attitude, bags of energy and love interacting with customers then we'd love to hear from you.
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