Position Details
Process Supervisor – Permanent – 45 hours. Location: Coventry. Shift: Mon‑Fri Nights.
What You’ll Do
Key supervisory role within the National Hub reporting to the Process Manager. Manage operations, promote a safe and efficient throughput, and foster an engaging work culture with emphasis on safety and operational efficiency.
Key Role Responsibilities
* Ensure the effective deployment of all operational resources in accordance with work area requirements and maintain records and accountability of staff, including any agency.
* Ensure all team members receive training and development to encourage a coaching and feedback culture.
* Ensure all pre‑ and post‑shift equipment checks are completed and reported in accordance with the work area requirements.
* Ensure all KPI targets are achieved or exceeded in accordance with the work area requirements.
* Take initiative and make decisions that are right for colleagues, customers and the operation.
Benefits
* Annual Leave: At least 28 days of annual leave (including Bank Holidays).
* Career progression inclusive benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.
Qualifications
* Minimum of 1 year working experience in a comparable or acting supervisory role.
* Experience of managing large teams (20+).
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